Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Leigh | GPhC Registration No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Leigh is a GPhC registered online pharmacy weight loss clinic based in Leigh, UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and protect your information.

1. Who We Are

We are the data controller responsible for your personal information. Pharmacy Weight Loss Leigh operates as a regulated online pharmacy and weight loss clinic, registered with the General Pharmaceutical Council (GPhC No. 9012511). Any questions regarding this policy can be directed to us using the contact details at the end of this document.

2. Data We Collect

When you use our services, we may collect the following categories of personal data:

Identity data: Full name, date of birth, and gender
Contact data: Email address, phone number, and delivery address
Health data: Medical history, current medications, weight, BMI, and other clinically relevant information required to safely provide weight loss treatment
Payment data: Billing information processed securely through our payment provider
Technical data: IP address, browser type, and website usage information collected via cookies

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

3. How We Use Your Data

We use your personal data for the following purposes:

To assess your suitability for weight loss treatment and provide safe, personalised pharmaceutical care
To process your orders and arrange delivery — once approved by our pharmacist, orders are dispatched within 1 working day
To communicate with you regarding your treatment, consultations, and order updates
To comply with our legal and regulatory obligations as a GPhC registered pharmacy
To maintain accurate patient records as required by pharmaceutical law
To improve our website and services based on anonymised usage data

Our lawful bases for processing include the performance of a contract, compliance with legal obligations, and, for health data, the provision of healthcare treatment by a regulated professional.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

Essential cookies: Required for the website to function correctly
Analytics cookies: To understand how visitors use our site, helping us improve our services
Functional cookies: To remember your preferences and settings

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect your ability to use some features of our website.

5. Sharing Your Data

We do not sell your personal data to third parties. We may share your information only in the following limited circumstances:

Healthcare professionals: Where clinically necessary, with other registered healthcare providers involved in your care
Service providers: Trusted third parties who support our operations, such as secure payment processors and delivery partners, all of whom are contractually bound to protect your data
Regulatory bodies: Where required by law, including the GPhC, NHS, or law enforcement authorities

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of eight years from your last contact with us, in line with NHS and pharmaceutical regulatory guidelines. Payment data is retained only as long as necessary to fulfil legal and financial obligations.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Access to patient records is restricted to authorised pharmacy staff only.

8. Contact Us

If you have any questions about this privacy policy, wish to access your data, request corrections, or raise any data-related concern, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Phone: (+44) 116 4646009

Email: info@pharmacyweightloss.co.uk

You also have the right to raise concerns with the relevant supervisory authority if you believe your data has been handled unlawfully.